Refund policy
Return Window for Online Orders - Shipped to customer & in-store pickup
You have 7 days from the date of delivery to initiate a return. Refunds, store credit, or exchanges cannot be offered after this period.
Returns & Refunds for In-Store Shopping
Items purchased In-store at one of our retail locations are not eligible for a cash refund. Swimwear and Intimates sold in-store are Final Sale.
You may return items purchased in-store within 7 days for Store Credit or Exchange.
Sale Items
- Sale items marked as "Sale," "Clearance," or "Markdown(s)" are final sale and cannot be refunded or exchanged.
- Items purchased during special event pricing are also ineligible for refunds but may be exchanged for merchandise or store credit.
Return Eligibility
To be eligible for a return:
- Items must be unused and in the same condition as received.
- Items must be in their original packaging with all original tags attached.
Please Note:
Returns with smoke, deodorant, or makeup damage will not be accepted.